FAQ | The Purple Box

FREQUENTLY ASKED QUESTIONS

Do You Have a Question? We Have an Answer.

HOW CAN I ORDER MY PURPLE BOX?

It is very simple. Go to the Purple Box Shop section, choose your favorite item, complete the payment and the order is on your way.

HOW CAN I MAKE PAYMENT?

As we are in our budding stage we provide you the option of paying through BHIM/Google pay/Paytm.
We also have a COD option, but in case of the current pandemic conditions, we appreciate and encourage the prepaid delivery option.

CAN I CANCEL AT ANY TIME?

Yes! You can cancel your order before the delivery, just WhatsApp us  on +918511877119

Or you can reach us at contact@thepurplebox@store 

Mention your order number, name and that’s it.

WHEN WILL MY ORDER REACH?

Your order will reach within 7-8 working days. We know 7-8 seems a little longer but we promise you the best products and best experience.

HOW WILL MY ORDER REACH?

Your box will reach to you by our courier partner. As soon as you place your order and your order is ready to dispatch we will share you the shipment details over your registered number and email id.

DO I HAVE TO RETURN THE BOOKS?

Once you get your purple box to enjoy the ownership of your books along with our handpicked and crafted purple box goodies.

ANY OTHER QUERY?

Just Ping us - +918511877119
Mail us - contact@thepurplebox.store 
Let's have a conversation over coffee.
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