FAQ | The Purple Box

FREQUENTLY ASKED QUESTIONS

Do You Have a Question? We Have an Answer.

HOW CAN I ORDER MY PURPLE BOX?

It is very simple. Go to the Purple Box Shop section, choose your Box, complete the payment and the Box is on your way.

HOW CAN I MAKE PAYMENT?

As we are in our budding stage we provide you the option of paying through BHIM/Googlepay/Paytm .
With your constant support and growing love we promise to provide you the direct payment options very soon.

CAN I CANCEL AT ANY TIME?

Yes! You can cancel your order before the delivery, just WhatsApp us  on +918511877119

Or you can reach us at contact@thepurplebox@store 

Mention your order number, name and that’s it.

WHEN WILL MY BOX REACH?

Your box will reach within 7-8 working days. We know 7-8 seems a little longer but we promise you the best products and best experience of reading.

HOW WILL MY BOX REACH?

Your box will reach to you by our courier partner. As soon as you place your order and your order is ready to dispatch we will share you the shipment details over your registered number and email id.

HOW DO I CHOOSE MY BOOKS?

We provide you the option of creating your own purple box, you can handpick your book from available genres as well as we have surprise purple box where we will create your purple box, it’s just not another box, its box of imagination, box of enthusiasm, box of happiness.

DO I HAVE TO RETURN THE BOOKS? OR PRODUCTS?

Once you get your purple box enjoy the ownership of your books along with our handpicked and crafted purple box goodies.

ANY OTHER QUERY?

Just Ping us - +918511877119
Mail us - contact@thepurplebox.store 
Let's have the conversation over coffee.
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